Frequently asked questions

The Zero Risk Program exists for municipalities that have genuinely exhausted available funding options and have no remaining pathway to fund a sign inspection program. It is a last resort - not a first resort - designed to ensure road safety data gaps do not persist solely because of funding barriers.

Three Zero Risk pilots are made available annually on a strictly limited basis. Eligibility is assessed by Waysights case-by-case, and municipalities must inquire directly to be considered.

No. All data collection is conducted directly by Waysights using our proprietary driver network and a purpose-built mobile application designed for high-quality data capture—a process we call drivesourcing™. Each approved driver uses select smartphones that meet our strict performance and imaging standards.

Municipalities that prefer to collect their own data may, in some cases, use the Waycam app with prior authorization from Waysights.

Pricing is determined by the total centerline length of roads within your jurisdiction. Waysights makes budgeting simple with transparent, predictable pricing—no complex usage formulas or hidden fees. Contact our sales team for a straightforward quote for your community.

Yes. We offer API integration, CSV spreadsheet export options and more. Our team can work with you to connect to your existing asset management platforms.

Retroreflectivity is the ability of a surface to reflect light back to its source. For road signs, adequate retroreflectivity ensures drivers can clearly read them at night when illuminated by headlights. Annual retroreflectivity inspections are required in most jurisdictions across North America to ensure continued compliance and nighttime safety.

Readability is a distinctive part of the Waysights process that analyzes dozens of condition and environmental factors influencing traffic sign visibility. Elements such as dirt buildup, graffiti, stickers, physical damage, or obstructions can all reduce a sign’s effectiveness and compromise safety. This feature of the Retroreflectivity & Readability™ product goes beyond basic compliance—helping you strengthen your sign management program and create a safer roadway environment for your community.

Traditional retroreflectometers rely on costly equipment and require technicians to physically measure each sign—an approach that’s time‑consuming, specialized, and expensive. Outsourcing these inspections can be just as complex and costly. Waysights eliminates these challenges by using AI to assess retroreflectivity and readability from drivesourced smartphone imagery—no special equipment, no stopping, no hassle.

Our proprietary AI has been validated against traditional measurement methods and aligns with compliance thresholds in the United States and Canada. The dual retroreflectivity and readability assessment delivered by Waysights actually exceeds what traditional methods can evaluate individually.

Waysights manages all data collection through our trained, exclusive network of local contractors. These drivers complete your designated routes using the Waycam app and are hired from within your community to promote local reinvestment. No internal staffing is required—unless you prefer to handle data collection yourself.

Data collection is completed over several days or weeks, depending on the size of your road network, with processing occurring in real time as imagery is captured. Results are typically available on your Wayboard dashboard within 24 hours of collection of each image.

Absolutely. Waysights uses first-party data only — we never rely on or share information with third parties. All data is encrypted in transit and at rest, fully aligned with leading privacy standards. Furthermore, customer data is securely hosted on servers located in either Canada or the United States, depending on your community’s jurisdiction.